Privacy Policy

Domatic, Inc. (“Domatic”, “we”, “our”, or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy describes how we collect, use, disclose, and safeguard information when you visit domatic.net, use our services, or interact with our network infrastructure, platforms, and applications.

1. Scope of Services

Domatic provides technology services including but not limited to internet service provision (ISP), WiFi and captive portal systems, network infrastructure, hosting, cybersecurity services, and application platforms. This policy applies to all such services.

2. Information We Collect

We may collect the following categories of information:

• Personal Information: Name, email, phone number, billing details.
• Technical Information: IP address, MAC address, device identifiers, browser type.
• Network Data: Usage logs, authentication events, traffic metadata.
• Payment Information: Processed via third-party processors (e.g., Stripe, Authorize.Net).
• Location Data: Approximate location derived from IP or service usage.
• Cookies and Tracking Technologies.

3. How We Use Information

We use data to:

• Provide and maintain services
• Authenticate users (including captive portal systems)
• Monitor and secure networks
• Process payments
• Improve performance and user experience
• Comply with legal and regulatory obligations

4. Network Monitoring and Security

Domatic operates network infrastructure that may involve monitoring, logging, and analyzing traffic for security, performance, and compliance purposes. This may include detection of threats, abuse prevention, and enforcement of acceptable use policies.

5. Data Sharing and Disclosure

We do not sell personal information. We may share information with:

• Service providers and vendors
• Payment processors
• Government or law enforcement when required by law
• Partners for operational purposes

We do not sell personal information. We may share information with:

6. International Data Transfers

Your information may be processed in multiple countries where Domatic or its partners operate. We take appropriate safeguards to ensure data protection across jurisdictions.

7. Data Retention

We retain data only as long as necessary for operational, legal, and security purposes, including logging and compliance requirements.

8. Security Measures

We implement administrative, technical, and physical safeguards including encryption, access controls, segmentation, and monitoring.

9. Your Rights

Depending on jurisdiction, you may have rights to access, correct, delete, or restrict processing of your data. Requests may be sent to support@domatic.net.

10. Cookies and Tracking

We use cookies and similar technologies to analyze traffic and improve services. You may control cookies through browser settings.

11. Third-Party Services

Our services may integrate with third-party platforms including cloud providers, analytics tools, and payment gateways. These providers maintain their own privacy policies.

12. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

14. Contact Information

Domatic, Inc. Email : support@domatic.net.